Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after business hours will be processed the next business day.
Delivery Time & Shipping Regions
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United States (excluding remote islands): 7-12 business days
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Canada, United Kingdom, EU, Australia, Japan, South Korea, Singapore: 7-15 business days
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Other Countries (Asia, Middle East, South America, Africa): 10-25 business days
Actual delivery times may vary depending on the destination country and local customs processing.
Free Shipping
We are pleased to offer free shipping on all orders. Shipping fees are already included in the price.
Order & Shipping Confirmation
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After placing your order, you will receive an order confirmation email with your order details.
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Once your items are shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package status.
Customs & Duties
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Customers are not required to pay any additional import duties.
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However, if your parcel is randomly inspected by customs, you are obligated to cooperate with the inspection process.
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If you wish to return your order, any customs duties or taxes incurred during return shipping will be the customer’s responsibility.
Import Restrictions for Adult Products
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Some countries may restrict or prohibit the import of adult products.
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It is your responsibility to review your local regulations and any import restrictions before placing an order.
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We will do our best to assist with customs clearance, but cannot guarantee approval or be held responsible for any losses if goods are seized or returned by customs.
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Please ensure you understand the risks and legal status of these products in your country before purchasing.
Damaged Packages
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Please inspect your package before signing for it.
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If your package appears damaged, do not accept it. Please refuse delivery and contact us immediately for assistance.
Discreet & Private Packaging
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Your privacy is our top priority.
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All packages are shipped in 100% discreet, plain packaging with no indication of the contents or our website name.
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No one but you will know what you ordered.